Know the moment someone on your property calls 911
9Line Pinpoint alerts your on-site team when anyone dials 911 from a cell phone on your property. 9Line Dispatch does the same for calls from Teams and Cisco phone systems, and sends the dispatchable location Kari's Law and RAY BAUM'S Act require.
9Line Dispatch, across all customers
10,000+
Organizations served
1M+
Users served
600K+
Emergency calls placed
300K+
Locations served
99.999%
Uptime guarantee
Pinpoint
9Line Pinpoint enables notifications for cellular phones that call 911 on your company property. Utilizing geofences around your business, 9Line enables notifications when a cellular 911 call is made, on-site safety teams are alerted with accurate location data, and your responders can act immediately.
Learn MoreEcho
Know what you are walking into. Echo uses AI to understand what is actually being said on each 911 call and tells security, front desk staff and first responders whether it is a medical emergency, a fire or an active threat.
Learn MoreExplore the 9Line solution suite
Kari's Law & RAY BAUM'S Act
Federal law requires multi-line telephone systems to support direct 911 dialing, on-site notifications, and dispatchable location with every emergency call. Kari’s Law has applied since February 16, 2020, and RAY BAUM’S Act location rules since 2021 and 2022. Our plain-English guide to Kari’s Law and RAY BAUM’S Act explains what each requires.
Non-compliance carries real consequences: FCC penalties are $10,000 per violation, plus $500 for each day the violation continues, along with the risk of costly civil litigation. 9Line helps you understand the requirements and build a plan to meet them.
Achieve ComplianceKari's Law
Direct 911 dialing without a prefix, plus automatic on-site notification when 911 is called.
RAY BAUM'S Act
Dispatchable location (building, floor, room) delivered to the PSAP with every 911 call.
Remote Workers
Off-premises users are covered under RAY BAUM'S Act. 9Line supports them at no additional cost.
The Rules Are in Effect
These requirements have applied since 2020. Non-compliance can bring FCC fines and civil liability.
Organizations across the country
Customers spanning healthcare, legal, education, finance, and more trust 9Line to provide the most affordable and compliant 911 calling solution for their employees.
Ready to achieve compliance?
Schedule a call with the 9Line team to ensure your emergency calling environment is fully compliant and optimized.