Cisco BroadWorks carriers require an easy and affordable option for 911 compliance rules created by Kari's Law and Ray Baum's Act. 9Line's innovative Any DialPlan™, Extension Aware™, and PSTN Connect™ features enable carriers to comply without assigning a public telephone number to every station, and fully support Cisco Webex for BroadWorks users natively within the app's E911 settings.
BroadWorks carriers have had limited, costly options for 911 compliance, and these options have fallen short of providing dispatchable locations to individual stations. 9Line solves the station-level dispatchable location problem without requiring any renumbering of stations or on-premises infrastructure.
9Line natively integrates with the Cisco Webex App to support users in managing their location, automatic location switching to previously known addresses, and visual status confirmations.
9Line is the first 911 solution provider to support callback routing to an individual station versus a masked Telephone Number, ensuring a PSAP can reach the actual party that made a 911 call.
Using 9Line's multilevel administration, carriers can delegate location management to a customer admin or even end-users, fully supporting Ray Baum's Act dispatchable locations for fixed and nomadic users while not increasing their operational workload.
9Line for BroadWorks and Cisco Webex is available now. To get started, contact the 9Line team.
